On Mon, Aug 28, 2017 at 9:06 AM, David G <lsmbdev@sbts.com.au> wrote:
Hi Michael,
Sorry to hear you have a problem installing. Lets see what we can do to help.
If you could start by answering the following questions please.
- did you download the tarball, git repo, docker image, or debian package - what do the following commands return - [[ -x $(which apt) ]] && apt list libpgobject* || echo no apt - perl -M'PGObject::Util::DBAdmin' -e 'print "\nVERSION=$PGObject::Util::DBAdmin::VERSION\n";' - cat /etc/lsb-release /etc/issue /etc/redhat-release /etc/suse-release /etc/mandrake-release /etc/os-release 2>/dev/null - uname -ov - echo -e "PERL5LIB: $PERL5LIB" - perl -I$HOME/perl5/lib/perl5 -Mlocal::lib - Stop the LedgerSMB Starman process (probably "sudo service starman-ledgersmb stop" ) - *run* cd /usr/local/ledgersmb # cd to the LedgerSMB install dir - *run* starman --listen 0.0.0.0:5762 --workers 1 tools/starman.psgi # start starman manually - browse to "http://$ledgersmb_server_address:5762/setup.pl" <http://$ledgersmb_server_address:5762/setup.pl> - login with no company name using the login button not the create button - copy the starman console output into this email - ctrl-c to kill starman - copy the result of *run* cat /var/log/postgresql/postgresql-9.4-main.log into this email (redact anything sensitive, and only show the part for the time after you start starman) - If the above works, try re-starting starman, and creating a new company instead of simply logging in
We can often provide realtime assistance if you visit us in our chat room at
Also, maybe even more critically: can you send the postgresql logs? Or at least relevant entries?
#ledgersmb:matrix.org <https://riot.im/app/#/room/%23ledgersmb:matrix.org>
Regards David G (dcg_mx in the chat room)
On 28/08/17 10:09, Michael Chinn wrote:
Greetings:
Version: 1.5.9 Environment: Ubuntu-16.04 x64 Apache2 + PostgreSQL-9.5
Following install instructions at:https://ledgersmb.org/content/installing-ledgersmb-15
Got all the way to the "setup.pl". Enter the user name "lsmb_dbadmin" + password + name-of-new-company-db.
Got this error:
Error! APPLICATION ERROR at /usr/local/share/perl/5.22.1/PGObject/Util/DBAdmin.pm line 265. dbversion: 1.5.9, company: Status: 500 Internal server error (PSGI.pm run_new)
I've checked Apache2, Starman, and PostgreSQL and all are up and running w/o errors.
Help? Hints?
Regards, Michael
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